Support & Care

Questions? We're here to help.

Our studio is dedicated to providing clear answers regarding your order, our ethical sourcing, or mala care. Reach out directly.

Direct Line

Connect with the Studio

For order inquiries, custom requests, or re-stringing services, please use the form. We respond within 24 hours.

Common Questions

Answers at Your Fingertips

Find quick answers to our most frequently asked questions about sourcing, care, and our commitment to quality.

Ethical Sourcing

Mala Re-stringing

Shipping & Returns

We partner directly with trusted, small-scale miners to ensure every natural stone is ethically sourced and handled with care.

All our hand-knotted silk malas come with lifetime re-stringing support. Simply send it back to our studio for repair.

We ship worldwide from Oregon. Returns are accepted within 30 days of purchase for any unworn items.